Payment & Delivery

PAYMENT OPTIONS (account details will be provided via email after you check out)
1. BCA bank transfer
2. E-wallet transfer​: OVO or GOPAY

DELIVERY
All delivery options are at the customer’s cost.
Delivery will be processed after the payment transfer is made no later than 1 hour before our business hours end.
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BUSINESS HOURS
We open 7 days a week except on major public holidays:
Monday-Saturday 08.00-16.00
Sunday 08.00-12.00

DELIVERY OPTIONS 

1. INSTANT by GOJEK / GRAB / GOCAR
   • This option is highly RECOMMENDED for delivering frozen products as the driver will ONLY deliver your order.
   • ​You will receive the package within 30-90 minutes after the item is picked up by the driver or depending on the distance between your location from our store in Andara-Cinere, address & google map link below.
2. SAMEDAY DELIVERY by GOJEK / GRAB / PAXEL
   • ​This is a combined delivery, the driver will send the package along with other customer orders that are in the same direction as your address.
   • You will receive the package within 5-8 hours of the package being picked up, depending on the driver’s schedule.
   • This option is NOT RECOMMENDED for delivering frozen products unless you want to cook them immediately. FYI, after 5-8 hours without a refrigerator, frozen products tend to partially thaw, especially on the surface. And thawed products are not recommended to be refrozen.
3. NOTE: Goodwins Butchery is also available at TOKOPEDIA & SHOPEE
   • ALL PRODUCTS https://www.tokopedia.com/goodwinsjax
   • HALAL PRODUCTS ONLY https://www.tokopedia.com/goodwinsbutchery & https://shopee.co.id/goodwinsbutchery

b. To BALI & JAVA major cities / towns (outside JaBoDeTaBek) by PAXEL​ & JNE​ YES / SuperSpeed

• Estimated arrival time 24-36 hours.
• If your address is outside the main city, you must pick up the package from the nearest representative office. As an example; if your address is in Seminyak Bali, you have to pick up the package from Denpasar.

c. AIR DELIVERY TO OUTSIDE JAVA & BALI by PAXEL​ & JNE​ YES / SuperSpeed

• Estimated arrival time 24-48 hours to major cities or towns in Indonesia.
• If your address is outside not in the major cities / towns, you must collect the package from the courier’s nearest representative office. As an example; if your address is in Sibolga, North Sumatra, you should collect a package from Medan.

OUR ADDRESS
Jl. Pribadi 3 No. 95. RT.004 / RW.OO4, Andara-Cinere, Depok 16513
GOOGLE MAP https://goo.gl/maps/hTbwQLbrbPL49EWY6​